Sometimes you’ll develop a collaborative relationship with your prospects/client. Thanks for your collaboration/teamwork here. Because it is encouraging to have support when you know you’ve let them down.Įxample: “ I really dropped the ball when I forgot to invite your technical director to our meeting last week and wanted you to know how much your encouragement meant to me.” 12. Instead of mirroring their language, thank them for their encouragement. When mistakes are made, a great client or prospect might tell you they understand. I value your trust and will work hard to meet and - hopefully - exceed your expectations.” 11. Similarly, when a prospect arranges for you to give a presentation in front of their peers or executives, it means they trust you enough to give you that opportunity.Įxample: “ I appreciate the opportunity to speak to your colleagues about and what we offer. I appreciate your faith in my abilities.” 10. When they put their faith in you, make sure it doesn’t go unnoticed.Įxample: “ Thank you for supporting me in that meeting with your executive staff. When a client or prospect takes the time to work through a difficulty, that’s a sign they’re committed to your product/service - or your abilities as a salesperson. Thanks for your expression of faith in my abilities. And if a client or prospect demonstrates the patience and fortitude to solve challenges with you, don’t just thank them for understanding - thank them for committing to seeing things through.Įxample: “ I know it wasn’t easy working with your HR team to get that hiring data, and I know we’re not quite to the finish line, but I wanted to thank you for your commitment to working through this with me.” 9. It takes time to work through certain issues. I’m grateful for your commitment to working through this. I think it will benefit our project moving forward.” 8. In these cases, it’s best to acknowledge their extra work.Įxample: “ Thanks for getting your hands dirty and digging into this issue with me. Sometimes understanding requires both parties to spend more time and resources digging into an issue. I appreciate your dedication to digging into this issue. If a prospect goes to bat for you in a meeting with their team or superiors, thank them for understanding your product or service’s value.Įxample: “ There was some doubt in that meeting, but I really appreciated your support for what we do.” 7. Understanding doesn’t always equal support - but in some scenarios, it can. I’m thankful for your support and understanding. We’re working to get those sorted out, and I’d like to thank you for your compassion on this issue.” 6. Thanks for your compassion.ĭid you make a mistake and forget to attach a conference number to your most recent meeting invite? Everyone makes mistakes, but when you send an apology email make sure to acknowledge their compassion for your blip of humanity.Įxample: “ I apologize once more for the technical issues on our call today. I hope you found it valuable and know that I really appreciate you listening.” 5. And that’s worth acknowledging.Įxample: “ That was a long presentation. If someone understands why you’ve made a certain decision or taken a specific action, they’ve likely listened to what you have to say. Instead of thanking them for understanding how complicated the issue is, thank them for sticking with you.Įxample: “ Thanks for sticking with me while our lawyers firmed up the details of our contract.” 4. You might also use this phrase to thank someone for bearing with you through a long presentation or meaty email thread. In these cases, “ Thanks for your flexibility” better communicates what you’re really appreciative of.Įxample: “ I appreciate your flexibility in allowing me to move our meeting to tomorrow.” 3. Many times, when we thank someone for understanding, we’re really thanking them for allowing us to extend a deadline, forgiving us for moving a meeting, or explaining why we need to stick with a certain timeline. “ Thank you for your comprehension” translates in a cleaner, more coherent way for many non-native English speakers.Įxample: “ I’ve attached the documents for your review at the bottom of this email. This is actually a helpful phrase when communicating with English speakers for whom English is not their primary language. So, instead of reaching for your trusty “ Thanks for understanding,” here are a few alternatives - along with when and how you’d use them.īetter Ways to Say, “Thank You for Understanding” 1. If you’re in sales, it’s important to be a student of language to ensure your communication is never weighed down by a poor turn of phrase or easy platitude. Often, this phrase isn’t a bad omen at all - it’s simply one that’s overused and misunderstood.
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